Ruslan Suleimanov - Professional Photo

RUSLAN SULEIMANOV

System Administrator for Hospitality

IT Support β€’ Multi-Site Infrastructure β€’ Hotel Systems β€’ Amsterdam, Netherlands

πŸ“§ rs@sulerr.com
πŸ“± +31 68 641 5791 (WhatsApp)
πŸ€– +31 65 388 1955 (AI Assistant - WhatsApp)
πŸ’Ό linkedin.com/in/sulerr
πŸ“ Amsterdam, Netherlands
πŸ›‚ EU Work Authorization (valid until March 2027)
πŸš— Driving License Category B (own transport)

Professional Summary

System Administrator with 5 years of hands-on experience managing critical IT infrastructure at ISP level, combined with 9 years of multi-site project management. Proven expertise in troubleshooting networks, servers, and hardware in service-critical environments where uptime is essential. Physically capable and willing to work on-site across multiple locations. Basic English (A2)β€”sufficient for daily IT support tasks.

Perfect fit for hotel IT support: Technical troubleshooting skills + service-oriented mindset + multi-site experience + hands-on approach + excellent communication. Ready to learn hotel-specific systems (PMS, POS, access control) and support 9 locations effectively.

Availability & Logistics

  • Immediate availability - Can start right away
  • Multi-site ready - Own transport (Category B license) for traveling between locations
  • Flexible schedule - Available for on-call support when needed
  • EU Work Authorization - Valid until March 2027
  • Based in Amsterdam - Perfect for supporting 9 Amsterdam hotels
  • Physically fit - Comfortable with on-site work, carrying equipment, working at height

Technical Skills

πŸ’» IT Infrastructure & Support

Network troubleshooting (DNS, DHCP, WiFi)
Advanced (5 years ISP experience)
Hardware support (computers, printers, mobile devices)
Expert
Linux/FreeBSD server administration
Advanced
System monitoring & incident response
Expert
Google Workspace administration
Proficient

🏨 Hotel Systems (Ready to Learn)

PMS (Mews or similar)
Quick learner - Strong IT foundation
POS systems (Lightspeed or similar)
Quick learner - Experience with payment systems
Access control (Salto, door locks)
Ready to learn - Have electrical background
CCTV systems
Basic knowledge - Ready to expand
Conference A/V equipment
Willing to learn and support

πŸ”§ Scripting & Automation

Python, Perl, Bash scripting
Advanced
Task automation & reporting
Expert
Log analysis
Advanced
Documentation (SOPs, network maps)
Expert - Strong writing skills

πŸ’ͺ Hands-On Technical Skills (BONUS!)

Electrical troubleshooting
Advanced (Certified Niveau 4 Electrician)
Hardware installation & cabling
Expert
Working at height (certified)
Certified - Useful for ceiling WiFi, cameras
Equipment transport & setup
Experienced - Forklift certified

Professional Experience

Multi-Site Project Manager & Technical Lead
Technical Services Company | Ukraine
2015 - 2024
  • Managed 100+ projects across multiple locations - Similar to supporting 9 hotel sites
  • Coordinated teams of 5 technicians and external vendors
  • Direct client communication and issue resolution (service-oriented approach)
  • Maintained detailed project documentation and reporting
  • Troubleshot electrical and technical systems on-site
  • Asset inventory management and logistics coordination
  • 100% safety record across all projects
  • Fast-paced environment with tight deadlines

🎯 Transferable Skills for Multi-Site Hotel IT

Multi-site management: 100+ different locations prepared me for supporting 9 hotels efficiently. Vendor coordination: Experience managing external contractors translates directly to IT vendor management. Client-facing skills: 9 years of customer service excellence ensures smooth interaction with hotel staff and guests.

System Administrator
Internet Service Provider | Ukraine
2003 - 2008
  • Managed critical infrastructure serving 1000+ users - Service-critical environment where uptime was essential
  • Network administration: DNS, DHCP, Mail (Postfix), Web servers (Nginx/Apache)
  • Configured and maintained firewalls (pf, iptables) and security systems
  • First-line technical support for network and hardware issues
  • Developed automation scripts (Perl, Bash, Python) for system monitoring
  • Documented technical procedures and maintained system documentation
  • Monitored system performance and responded to incidents according to SLA
  • Coordinated with external vendors for hardware maintenance and escalations

πŸ’‘ Why This Experience is Perfect for Hotel IT

Service-critical mindset: ISP infrastructure is just like hotel systemsβ€”downtime directly impacts business. User support: Supporting 1000+ ISP customers prepared me for multi-department hotel support. SLA-driven: Experience working within strict service level agreements ensures reliability and responsiveness.

Professional Certifications

Niveau 4
⚑ Elektromonteur voor Onderhoud en Reparatie van Elektrische Apparatuur
Code: 7241 | Issued: July 2025
BONUS for Hotel IT: Can handle electrical troubleshooting for hotel systems, reducing dependency on external electricians. Useful for POS terminals, access control systems, network equipment installation.
Certified
πŸ”οΈ Certificaat Arbeidsveiligheid – Werken op Hoogte
Certificate nr: 728β– β– -33-2025 | Issued: July 2025
BONUS for Hotel IT: Can safely install/maintain ceiling-mounted WiFi access points, CCTV cameras, conference equipment at height. Full safety training with PPE.
Niveau 4
πŸš› Heftruckchauffeur
Code: 8334 | Issued: July 2025
BONUS for Hotel IT: Can handle warehouse operations for IT equipment storage, server room equipment movement, bulk hardware deliveries.
Niveau 4
πŸ—οΈ Monteur voor Montage van Stalen en Gewapend Betonnen Constructies
Code: 7214 | Issued: July 2025
BONUS for Hotel IT: Experience with structural installations useful for server rack mounting, cable management systems, wall-mounted equipment.

Education

Bachelor of Science - Computer Science
Technical University | Ukraine
2010 - 2014

Focus: Algorithms, Data Structures, Networking, System Administration, Database Management

Languages

πŸ‡¬πŸ‡§
English
Basic (A2)
πŸ‡³πŸ‡±
Dutch
A1-A2 (Currently learning)
πŸ‡ΊπŸ‡¦
Ukrainian
Native
πŸ‡·πŸ‡Ί
Russian
Native

Basic English (A2) is sufficient for everyday IT support tasks, reading technical documentation, and following team communication. Currently improving language skills daily through ongoing work practice.

Why I'm Perfect for This Role

I bring the unique combination The Conscious Group needs: IT expertise + multi-site experience + hands-on capability + service orientation.

βœ… IT Foundation: 5 years as System Administrator managing service-critical ISP infrastructure prepared me perfectly for hotel IT support. I understand uptime requirements, SLA-driven environments, and user support across multiple departments.

βœ… Multi-Site Ready: 9 years managing 100+ projects across different locations means I'm comfortable supporting 9 hotels. I have own transport (Category B license) and experience coordinating work across multiple sites efficiently.

βœ… Hands-On Approach: Unlike typical IT support who only handles software, I can physically install hardware, run cables, mount equipment at height (certified), and troubleshoot electrical issues (Niveau 4 Electrician). This saves the hotel time and vendor costs.

βœ… Service-Oriented: 9 years of direct client-facing experience means I understand hospitality's fast-paced, guest-first approach. I communicate well, stay calm under pressure, and prioritize quick resolution.

βœ… Communication: Basic English (A2) is sufficient for team collaboration, reading technical documentation, and standard vendor coordination.

βœ… Quick Learner: Strong IT foundation means I can quickly master hotel-specific systems (Mews PMS, Lightspeed POS, Salto access control). Give me 2-4 weeks and I'll be fully operational.

Key Advantages for The Conscious Group

🌟 What Makes Me Different

1. Cost Savings: Certified electrician (Niveau 4) can handle electrical troubleshooting in-house, reducing external vendor calls.

2. Multi-Skilled: IT + electrical + physical capability = one person who can handle diverse hotel IT needs.

3. Multi-Lingual: Native Russian/Ukrainian + basic English (A2) + learning Dutchβ€”able to support diverse staff.

4. Multi-Site Experience: 100+ projects across different locations = proven ability to manage 9 hotels efficiently.

5. Service Mindset: 9 years client-facing = understands hospitality's guest-first, fast-paced culture.

6. Immediate Availability: Can start right away. EU work authorization until March 2027. Based in Amsterdam with own transport.

Contact Information

πŸ“§ Email: rs@sulerr.com

πŸ“± Phone/WhatsApp: +31 68 641 5791

πŸ€– AI Assistant (WhatsApp): +31 65 388 1955 - Live AI automation demo

πŸ’Ό LinkedIn: linkedin.com/in/sulerr

πŸ’» GitHub: github.com/rsruslan

πŸ“ Location: Amsterdam, Netherlands

πŸ›‚ Work Authorization: EU Temporary Protection (valid until March 2027)

⏰ Response Time: Usually responds within 2-4 hours